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RTM Stories

Progress in Russian Communities

Effective Community Governance progress in Russia includes Community Balanced Scorecard training, a new handbook, and introduction of ECG to more communities.

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King County, Wa. Mandates Citizen Involvement

New King County (WA) law, based on auditor and county work group recommendations, mandates strategic performance management with citizen involvement.

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Albuquerque Manages for Results

Albuquerque, New Mexico’s performance management system focuses budgets, strategies, and services on achieving citizen-tested goals and measurable “desired community conditions” to manage for results people care about.

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Krivosheino Leaders Engaging Citizens

A rural, low-income community in Siberia uses Effective Community Governance to engage citizens, reform governance, and deliver on citizen priorities.

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Russian Effective Community Governance Pilot Extended

Siberian communities’ success in engaging citizens in governance and increasing government focus on citizen priorities led the Mott Foundation to support bringing ECG reforms to more communities.

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Auditors and Effective Community Governance

Downloadable good practice checklists and worksheets can help auditors develop criteria and assess results-based governance, citizen engagement, and performance accountability.

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ECG Pilot Presented at World Bank Conference

The Siberian experience implementing Effective Community Governance is being widely shared with implementers and investors in community development across Russia.

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Standard Setters Boost Performance Reporting Practices

Actions by the Governmental Accounting Standards Board in the U.S. and the Public Sector Accounting Board in Canada to boost public performance reporting bolster a growing trend toward public accountability for results.

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Community Balanced Scorecard Webinars

In two free webinars, Results That Matter authors Paul Epstein and Lyle Wray outline the “Community Balanced Scorecard” for stronger, more strategic ways to improve communities. Read more…

Citizens Improving Charlotte Neighborhood QOL Results

Long a leader in managing for results and using balanced scorecards, Charlotte, North Carolina, is helping citizens take on leadership roles and improve their quality of life.

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Santa Monica Helps Citizens Reach for Sustainable Results

Santa Monica, California, uses engaged citizens, measured results, and a unique grading model to become more sustainable. Read more…

TMT’s Indicators Gain New Influence

Perseverance pays off with a breakthrough to take community governance to a new strategic level.

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GKC LISC Initiates Neighborhood Quality of Life Program

New program builds on past successes and creates new collaborations to improve neighborhood quality of life.

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Effective Governance Pilot Launched in Russia

“Communities Of, By, and for the People” brings the Effective Community Governance Model to Russia.

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Effective Community Governance in Ukraine

Regional Development Agencies learn about using the Model to get results and empower citizens.

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Results That Matter Team c/o Epstein and Fass Associates
212-349-1719 •