Public Health Performance Management Systems Organized as Quality Improvement Cycles
Presented by Paul Epstein at the 2013 American Public Health Association annual meeting, including a QI-based model for a performance management system, tools for determining program goals and objectives focused on achieving public health outcomes and developing driver-outcome performance measures, and state and local public health agency examples.
Download the Presentation (PDF. 1.2 MB)
Presented by Paul Epstein at the 2012 Community Indicators Consortium International Conference, showing how Community Balanced Scorecard tools enable community partners to meet the conditions of “collective impact” to increase their effectiveness in achieving outcomes when addressing complex community and social issues.
Download the Presentation (PDF 3.9 MB)
Community Results Toolkit: From Community Indicators to Results
Presented by Lyle Wray at the 2012 Community Indicators Consortium International Conference, including a suite of tools for communities, community residents, and community-serving organizations to use to work together to achieve breakthrough results.
Community Balanced Scorecards for Leading Collaborative Strategies to Achieve Community Health Outcomes
Presented by Paul Epstein at the 2012 American Public Health Association annual meeting, including community and state examples that show how Community Balanced Scorecard tools such as strategies maps, performance measures, a priority setting tool, and community results compacts stimulate productive conversations among partners and make collaborations more effective.
Download the Presentation (PDF. 5.5 MB)
Use Community Balanced Scorecards to Mesh Strategic Planning, Health Improvement Planning, and Accreditation
Presented by Paul Epstein at the 2011 American Public Health Association annual meeting, including examples from state and local health departments and a community health partnership that have been using Community Balanced Scorecard tools for strategic planning, health improvement planning, and accreditation preparation.
Download the Presentation (PDF. 2.4 MB)
Presented by Paul Epstein at the 2009 American Public Health Association annual meeting, including materials from four community health partnerships that have been pioneering Community Balanced Scorecards in public health.
Community Balanced Scorecards for Strategic Performance Management
This presentation focuses on how public managers can use community balanced scorecards as the strategic core of a performance management system, and to solve difficult community problems. Presented by Paul Epstein to the American Society for Public Administration’s symposium, “Relevant and Sustainable Performance Management”
Managing for Results, Balanced Scorecards. and Effective Community Governance
Presented by Paul Epstein to executives and staff from Departments of Los Angeles County, the City of Los Angeles, and RTM Team partners the KH Consulting Group
Citizen Roles for Effective Community Governance
A clear and concise walk-through of engagement roles citizens can play to improve their communities, with examples from around the world, by Lyle Wray and Paul Epstein