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International Results That Matter

The Results That Matter Team’s international experience has followed two tracks:

International Development

The Results That Matter Team’s signature methodologies, Effective Community Governance and Community Balanced Scorecards (CBSCs), and our CBSC variation for performance management, have helped international development clients make significant progress in reforming governance practices, improving resident engagement, and developing strategic management systems from scratch. We have worked with national, state, and local governments and NGOs abroad to help improve transparency, incorporate citizen feedback into policy making, create strategic plans, and strengthen performance management capabilities.

Project Highlights

Selected Clients

United Nations Performance Improvement

The United Nations has used our performance management services to study the productivity of professional services throughout the UN, and to make major improvements in the efficiency and effectiveness of the Department of General Assembly and Conference Management (DGACM) as well as its predecessor agencies. DGACM’s work—including translation, interpretation, document production, international committee staffing, and international meeting management—is crucial to maintaining a smooth cycle of work to keep the UN’s main multinational bodies, including the General Assembly and Security Council, functioning.

Project Highlights

Selected Clients