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Effective Community Governance (ECG)

The Results That Matter Team bases its methodologies on research on best practices in communities and organizations in the U.S. and abroad whose innovative leaders have used new ways to strengthen management and governance, engage residents, and harness the power of data to improve the quality of life.  Effective Community Governance (ECG) is the core of our research base, which influences all the strategy management, performance management, collaboration, and community engagement tools we offer. We also provide training and consulting in ECG practices.

ECG is a set of practices that help people and organizations become more effective at improving communities. When community leaders, public and nonprofit managers, and citizens use these practices to their fullest, they not only achieve one-time benefits; they also foster a continual cycle of community renewal and improvement.

Effective Community Governance Model

Effective Community Governance Model

The ECG Model and practices were published in the book Results That Matter (Jossey-Bass, 2006), based on eight years of research that began with a project funded by the Alfred P. Sloan Foundation.  We continue to add to our research base by capturing exemplary practices from communities in the U.S. and abroad, including those where we provide assistance or conduct fieldwork.

 More Information on the ECG Model and Practices

Project Highlights

Selected Clients